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There are far too many examples in the world of people who are fabulously successful in business, but miserable failures as human beings.

Raymond F. Angelini, Ph.D. — Business & Personal Coach


The Saratogian Masthead


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Ten Steps to Life & Business Success

By Dr. Ray Angelini

The Saratogian
June 19, 2007

Dr. Ray Angelini

As business coach, I am always being asked by my clients how to run their businesses more efficiently. I have always stressed to my clients the importance and primacy of personal success preceding business success. There are far too many examples in the world of people who are fabulously successful in business, but miserable failures as human beings. In my opinion, this is not what success truly is all about.

Thomas Leonard, the founder of Coach University and a firm believer of life success before business success, has suggested a ten-step approach for being successful in life as well as business. As you can see from reading them, their scope extends far beyond business. They are as follows:

  1. Never stop learning.

    We must constantly approach life and business with what I call a "beginner's mind." A beginners mind is an open mind that is eager to learn new and often better ways of doing things. This is especially critical in today's fast-paced business world where change seems to occur at the speed of light.

  2. Never accept that there isn't a better way to do things.

    There is always a better way to do things. Don't become overly attached to "the way we always do things." Be open to innovation!

  3. Practice management by wandering around — stay close to your people.

    Every business is a people business. Your employees are you greatest resource, so it is vital to keep your finger on the pulse of their wants and needs. You can't do that sitting behind a desk all day. Seek to be in and among your employees as often as you can.

  4. Show every person respect.

    If you want respect, you must show respect. Let your employees know that you value their ideas and feedback. They are often in a position to see and hear things that you don't. Show them respect and value their opinions.

  5. Practice excellence in everything you do.

    Don't settle for mediocre! Set a standard of excellence and then work tirelessly to achieve it!

  6. Never compromise your integrity. Under-promise and over-deliver.

    Without integrity, we are nothing. Don't make promises you can't keep, but rather be modest in what you promise and extravagant in what you deliver. Trying to do things the other way will only lead to trouble.

  7. Feel good about yourself.

    There has been so much written about self-esteem that one is almost tempted to view the above statement as trite. However, I have learned from much experience that there is no substitute for healthy self-esteem when it comes to success. The more you truly value yourself the more you will truly value others.

  8. Learn that you don't have to win every issue. Compromise is often necessary in every area except for point #6 above.

    Obviously, it is never worth compromising our integrity, but as far as everything else goes, we should strive to set up "win-win" scenarios rather than "win-lose" scenarios. In fact, I would argue that there are truly no such things as "win-lose" scenarios, because when you really examine these situations, they ultimately turn out to be "lose-lose" scenarios because they invariably involve some compromising of your integrity. Strive for "win-win" in all your endeavors.

  9. Learn to balance your life between work, home and social responsibilities.

    A balanced life is a happy life. Too much emphasis on one area of our lives invariably creates a deficit in another. Remember, have your work support your life and not your life support your work.

  10. Listen very carefully.

    As a professional listener, I can attest to the profound impact that being listened to can have on another person. Listening is without a doubt one of the most loving acts we can engage in. Strive to listen well, and the rewards for you and others will be great.

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Raymond F. Angelini, Ph.D. — New Horizons Coaching, P.C.

Business & Personal Coach and Licensed Clinical Psychologist

648 Maple Avenue
Saratoga Springs, NY 12866
phone 518.583.2679 ][ fax 518.583.1913